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European External Action Service (EEAS)

Industry: Non-Profit

Shortened timeframes and cost savings with optimized resource allocation and planning.

The EEAS is an autonomous institution that operates as the diplomatic service of the European Union. The agency helps the EU’s foreign affairs chief carry out the Union’s common Foreign and Security Policy; and ensures the European Union and its people are heard by the world.

The IT department of this relatively young institution undoubtedly carries a significant role. And the lack of a centralised system made it difficult to keep track or report on project progress and budgets. As the department saw itself taking on more responsibilities; the managers needed a solution to help it centralise data and successfully monitor a range of different activities and projects which were set to increase over time; in order to implement effective project progress tracking and reporting. 


Optimised resource allocation leads to time gains

With a single platform for all projects along with an integrated timesheet system, Genius Project provides EEAS with visibility on overall workload allowing them to make more efficient use of resources, which translates to more efficient project executions. As time almost always means money; gains in time come here as a two-sided benefit. 


Best practice implementation: check!

A plus for any company, standardisation of methodology is especially desirable in institutions like EEAS. Genius Project’s intuitive organisational nature, facilitates the standardisation of processes leading to scale efficiencies and best practice methods.Realistic reporting for intelligent planning


Realistic reporting for intelligent planning

The tracking functionality offered by Genius Project allows leaders to easily monitor project progress as well as project budget within desired parameters for follow up and reporting. Management has an accurate global view of project performance to make better planning decisions for the future. 


Diving deeper into Genius Project

After several years of successful project executions, EEAS is preparing to extend Genius Project to a larger user base within its agency in order to gain an increasingly global view on daily activity. The agency also plans to extend its usage of the solution to benefit from further functionality offered by Genius Project like the Gantt chart’s flexibility in managing project templates for further and greater gains in time.


When evaluating Genius Project, we found that it had a great balance between price and available functionalities.The solution is highly customizable to fit one's reality and integrates seamlessly via an open API. They display an excellent knowledge-base via a combination of their experts and web content.

Ibrahima Bah
IT Project Manager

The main reason for selecting Genius Project can be attributed to the first class service delivered by the Genius team confirming that we can build a long standing partnership with a trusted advisor, rather than just a transactional supplier/customer relationship. 

Another big factor in selecting Genius Project is the fact it delivers 90% of what we need today out-of-the-box and has the scalability and flexibility along with its technical team to meet our future needs.  In addition, Genius Project's user-friendly GUI is nice, clean and easy to follow with direct terminology and menu options that can adapt to our business.

Matt Harrison
Head of Programmes & Service Development