Workload management is one of the crucial pillars of project management that is often underestimated and readily dismissed. One might argue that it’s just another aspect of routine work life that needs to be dealt with. But that right there, is the first critical mistake generally made when considering workload management. Before reading the rest of this paper, be prepared to modify your outlook and to understand that “dealing” with workload is not the same thing as “managing” it; nor does it achieve the same results.