Keeping customers in the loop
Staying one step ahead of your customer will not only prevent project mishaps from occurring, but will leave a positive lasting impression on the quality of work you deliver to your clients leading to better customer loyalty and retention. In order to maintain a high quality customer service, Professional Services Organizations need to be able to quickly communicate project statuses and progress internally, and turnaround relevant information to its clients on demand.
Genius Project helps Professional Services Organizations serve their customers more effectively through:
Project and Deliverable Tracking
Collaboration and Document Management
Time and Expense Tracking
Issue and Change Management