IT Demand Management

How do you manage being in demand?

IT departments receive an unbelievable amount of requests from a variety of sources and complexities, which makes it difficult to manage priorities. It is imperative to tackle each problem at the root, to sort and define priorities right from the start. There are numerous types of requests; new ideas or project requests, change requests on existing projects, incident reports or issue reports. Genius Project has IT demand management capabilities that lets you collect and organize these requests and even offers you tools to better define priorities.

IT demand management is, essentially, the way to manage a variety of change requests, issue reports, etc. This function lets you evaluate and rank requests according to their strategic alignment as well importance to the requestor.

Genius Project allows for demand management through:

• Project Requests and Workflows

• Request Tracking and Reports

• Change Requests

• Issue Reports

• Configurable Workflow and Email Notifications