How Data Changes Everything – Guest post by Elizabeth Harrin

A while back I was working on a project that had technically implemented well and was nearing completion. The output was not being tracked, and that was not a concern, or part of the business case. I was receiving reports with some data in them. No one wanted to know about them, so I filed them away and didn’t pay much attention to them myself either. Then one day, the project sponsor and I were talking and he asked a question that I couldn’t answer. But I knew that those tracking reports held the output data that he was after. […]